Defining and Creating Organizational Knowledge Performance

The literature on organizational learning has been described as “volcanic” (Easterby-Smith, Crossan & Nicolini, 2000) because of the persistent volume of studies on the construct, and some refer to it as a core idea in organizational theory (Prange, 1999). Yet, there has been conceptual and defi...

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Bibliographic Details
Main Author: Karen E. Watkins
Format: article
Language:CA
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ES
Published: Universitat Autònoma de Barcelona 2016
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Online Access:https://doaj.org/article/aeaeecd274e949c79b63f7f43ed6e6d5
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Summary:The literature on organizational learning has been described as “volcanic” (Easterby-Smith, Crossan & Nicolini, 2000) because of the persistent volume of studies on the construct, and some refer to it as a core idea in organizational theory (Prange, 1999). Yet, there has been conceptual and definitional confusion (Crossan, Lane & White, 1999; Templeton, Lewis & Snyder, 2002). In this paper, I trace the evolution of the theory of organizational learning to its manifestation in theories of the learning organization and the consequent impact on knowledge performance. The ideas of a learning organization or of organizational learning capability help leaders translate organizational learning into organizational capacities. Finally, the role of informal learning as a strategy to create a learning culture and enhance knowledge performance is explored.