Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident

Extending the recent theorizing of the message-centric approach to instructional risk and crisis communication, this study identifies two distinct instructional strategies used by regulatory authorities and adopts a goal-attainment approach to measuring the effectiveness of both strategies in instru...

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Autores principales: Xiao Wang, Yi-Hui Christine Huang, Qiudi Wu, Ivy Wai-Yin Fong
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Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/aeb37d1079954485832cb32cb34d3643
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spelling oai:doaj.org-article:aeb37d1079954485832cb32cb34d36432021-12-02T02:34:19ZExploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident2158-244010.1177/21582440211061525https://doaj.org/article/aeb37d1079954485832cb32cb34d36432021-11-01T00:00:00Zhttps://doi.org/10.1177/21582440211061525https://doaj.org/toc/2158-2440Extending the recent theorizing of the message-centric approach to instructional risk and crisis communication, this study identifies two distinct instructional strategies used by regulatory authorities and adopts a goal-attainment approach to measuring the effectiveness of both strategies in instructing nonscientific publics about impending risks. Specifically, we conducted a quasi-experiment immediately after a substandard vaccine incident in China to examine the differential effects of regulators’ instructional press releases on stakeholders’ risk perceptions and behavioral intentions. We found that the explanation-focused buffering strategy is significantly more effective in both heightening individuals’ cognitive risk perception and reducing their affective risk perception, while the personalization-focused bridging strategy shows more effectiveness in sustaining individuals’ intention to consume and positively evaluate domestic vaccines. Additionally, the findings highlight the need to tailor instructional message strategies to regulatory organizations’ ultimate goals of communication activities. Practical implications for government regulators and risk communicators are also discussed.Xiao WangYi-Hui Christine HuangQiudi WuIvy Wai-Yin FongSAGE PublishingarticleHistory of scholarship and learning. The humanitiesAZ20-999Social SciencesHENSAGE Open, Vol 11 (2021)
institution DOAJ
collection DOAJ
language EN
topic History of scholarship and learning. The humanities
AZ20-999
Social Sciences
H
spellingShingle History of scholarship and learning. The humanities
AZ20-999
Social Sciences
H
Xiao Wang
Yi-Hui Christine Huang
Qiudi Wu
Ivy Wai-Yin Fong
Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident
description Extending the recent theorizing of the message-centric approach to instructional risk and crisis communication, this study identifies two distinct instructional strategies used by regulatory authorities and adopts a goal-attainment approach to measuring the effectiveness of both strategies in instructing nonscientific publics about impending risks. Specifically, we conducted a quasi-experiment immediately after a substandard vaccine incident in China to examine the differential effects of regulators’ instructional press releases on stakeholders’ risk perceptions and behavioral intentions. We found that the explanation-focused buffering strategy is significantly more effective in both heightening individuals’ cognitive risk perception and reducing their affective risk perception, while the personalization-focused bridging strategy shows more effectiveness in sustaining individuals’ intention to consume and positively evaluate domestic vaccines. Additionally, the findings highlight the need to tailor instructional message strategies to regulatory organizations’ ultimate goals of communication activities. Practical implications for government regulators and risk communicators are also discussed.
format article
author Xiao Wang
Yi-Hui Christine Huang
Qiudi Wu
Ivy Wai-Yin Fong
author_facet Xiao Wang
Yi-Hui Christine Huang
Qiudi Wu
Ivy Wai-Yin Fong
author_sort Xiao Wang
title Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident
title_short Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident
title_full Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident
title_fullStr Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident
title_full_unstemmed Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident
title_sort exploring the effects of instructional message strategies on risk perceptions and behavioral intentions: the case of a substandard vaccine incident
publisher SAGE Publishing
publishDate 2021
url https://doaj.org/article/aeb37d1079954485832cb32cb34d3643
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