Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale

Perceived usability affects greatly student’s learning effectiveness and overall learning experience, and thus is an important requirement of educational software. The System Usability Scale (SUS) is a well-researched and widely used questionnaire for perceived usability evaluation. However, surpris...

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Autores principales: Konstantina Orfanou, Nikolaos Tselios, Christos Katsanos
Formato: article
Lenguaje:EN
Publicado: Athabasca University Press 2015
Materias:
SUS
LMS
Acceso en línea:https://doaj.org/article/b2eaa2e537b341cc9504ccef2cb8d0e2
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spelling oai:doaj.org-article:b2eaa2e537b341cc9504ccef2cb8d0e22021-12-02T18:03:24ZPerceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale10.19173/irrodl.v16i2.19551492-3831https://doaj.org/article/b2eaa2e537b341cc9504ccef2cb8d0e22015-04-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/1955https://doaj.org/toc/1492-3831Perceived usability affects greatly student’s learning effectiveness and overall learning experience, and thus is an important requirement of educational software. The System Usability Scale (SUS) is a well-researched and widely used questionnaire for perceived usability evaluation. However, surprisingly few studies have used SUS to evaluate the perceived usability of learning management systems (LMSs). This paper presents an empirical evaluation of the SUS questionnaire in the context of LMSs’ perceived usability evaluation. Eleven studies involving 769 students were conducted, in which participants evaluated the usability of two LMSs (eClass and Moodle) used within courses of their curriculum. It was found that the perceived usability of the evaluated LMSs is at a satisfactory level (mean SUS score 76.27). Analysis of the results also demonstrated the validity and reliability of SUS for LMSs’ evaluation, and that it remains robust even for small sample sizes. Moreover, the following SUS attributes were investigated in the context of LMSs evaluation: gender, age, prior experience with the LMS, Internet self-efficacy, attitude towards the Internet and usage frequency of the LMS.Konstantina OrfanouNikolaos TseliosChristos KatsanosAthabasca University PressarticleUsability evaluationeducational softwaresystem usability scaleSUSlearning management systemLMSSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 16, Iss 2 (2015)
institution DOAJ
collection DOAJ
language EN
topic Usability evaluation
educational software
system usability scale
SUS
learning management system
LMS
Special aspects of education
LC8-6691
spellingShingle Usability evaluation
educational software
system usability scale
SUS
learning management system
LMS
Special aspects of education
LC8-6691
Konstantina Orfanou
Nikolaos Tselios
Christos Katsanos
Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale
description Perceived usability affects greatly student’s learning effectiveness and overall learning experience, and thus is an important requirement of educational software. The System Usability Scale (SUS) is a well-researched and widely used questionnaire for perceived usability evaluation. However, surprisingly few studies have used SUS to evaluate the perceived usability of learning management systems (LMSs). This paper presents an empirical evaluation of the SUS questionnaire in the context of LMSs’ perceived usability evaluation. Eleven studies involving 769 students were conducted, in which participants evaluated the usability of two LMSs (eClass and Moodle) used within courses of their curriculum. It was found that the perceived usability of the evaluated LMSs is at a satisfactory level (mean SUS score 76.27). Analysis of the results also demonstrated the validity and reliability of SUS for LMSs’ evaluation, and that it remains robust even for small sample sizes. Moreover, the following SUS attributes were investigated in the context of LMSs evaluation: gender, age, prior experience with the LMS, Internet self-efficacy, attitude towards the Internet and usage frequency of the LMS.
format article
author Konstantina Orfanou
Nikolaos Tselios
Christos Katsanos
author_facet Konstantina Orfanou
Nikolaos Tselios
Christos Katsanos
author_sort Konstantina Orfanou
title Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale
title_short Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale
title_full Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale
title_fullStr Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale
title_full_unstemmed Perceived usability evaluation of learning management systems: Empirical evaluation of the System Usability Scale
title_sort perceived usability evaluation of learning management systems: empirical evaluation of the system usability scale
publisher Athabasca University Press
publishDate 2015
url https://doaj.org/article/b2eaa2e537b341cc9504ccef2cb8d0e2
work_keys_str_mv AT konstantinaorfanou perceivedusabilityevaluationoflearningmanagementsystemsempiricalevaluationofthesystemusabilityscale
AT nikolaostselios perceivedusabilityevaluationoflearningmanagementsystemsempiricalevaluationofthesystemusabilityscale
AT christoskatsanos perceivedusabilityevaluationoflearningmanagementsystemsempiricalevaluationofthesystemusabilityscale
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