Developing approaches to the collection and use of evidence of patient experience below the level of national surveys

National approaches to collecting patient feedback provide trust level information which although can provide a benchmark for trusts often doesn’t provide information about specific services or patients experiences of pathways of care. This more granular level of data could be more informative for l...

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Autores principales: Elizabeth Gibbons, Chris Graham, Jenny King, Kelsey Flott, Crispin Jenkinson, Raymond Fitzpatrick
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2016
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Acceso en línea:https://doaj.org/article/b61131ead0ec4a1b87bfaf96c3e75631
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