The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level

This study attempts to investigate the relationships among Korean hotel employees’ perception of Corporate Social Responsibility (CSR), their intrinsic motivations, and their organizational commitment (OC). The mediating effect of intrinsic motivation on the relationship between employees’ perceptio...

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Autores principales:	Kum-Sik Oh, Juyeon Rachel Han, So Ra Park
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	CSR perception organizational commitment intrinsic motivation moderating effect Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/b82b4c98cf86437094df05954ed1fc96
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spelling	oai:doaj.org-article:b82b4c98cf86437094df05954ed1fc962021-11-25T19:02:41ZThe Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level10.3390/su1322126252071-1050https://doaj.org/article/b82b4c98cf86437094df05954ed1fc962021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12625https://doaj.org/toc/2071-1050This study attempts to investigate the relationships among Korean hotel employees’ perception of Corporate Social Responsibility (CSR), their intrinsic motivations, and their organizational commitment (OC). The mediating effect of intrinsic motivation on the relationship between employees’ perception of customer- and employee-related CSR and OC is explored, and the moderating role of job level on the relationship between CSR perceptions and intrinsic motivation is tested. The data were collected via online survey, and the Hayes’ Process macro was used as an analysis tool. We found that (1) both types of CSR perceptions are important in creating intrinsic motivation and OC, (2) intrinsic motivation enhances OC, and (3) job level moderates the link between employee CSR perceptions and intrinsic motivation positively. Interestingly, we found that when customer-related CSR or employee-related CSR is high, the level of intrinsic motivation will significantly differ between managerial and non-managerial employees. This study’s results will contribute to the current literature on CSR, and will aid human resources departments that are considering CSR practices as a means to enhancing employee intrinsic motivation and OC.Kum-Sik OhJuyeon Rachel HanSo Ra ParkMDPI AGarticleCSR perceptionorganizational commitmentintrinsic motivationmoderating effectEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12625, p 12625 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	CSR perception organizational commitment intrinsic motivation moderating effect Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	CSR perception organizational commitment intrinsic motivation moderating effect Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Kum-Sik Oh Juyeon Rachel Han So Ra Park The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level
description	This study attempts to investigate the relationships among Korean hotel employees’ perception of Corporate Social Responsibility (CSR), their intrinsic motivations, and their organizational commitment (OC). The mediating effect of intrinsic motivation on the relationship between employees’ perception of customer- and employee-related CSR and OC is explored, and the moderating role of job level on the relationship between CSR perceptions and intrinsic motivation is tested. The data were collected via online survey, and the Hayes’ Process macro was used as an analysis tool. We found that (1) both types of CSR perceptions are important in creating intrinsic motivation and OC, (2) intrinsic motivation enhances OC, and (3) job level moderates the link between employee CSR perceptions and intrinsic motivation positively. Interestingly, we found that when customer-related CSR or employee-related CSR is high, the level of intrinsic motivation will significantly differ between managerial and non-managerial employees. This study’s results will contribute to the current literature on CSR, and will aid human resources departments that are considering CSR practices as a means to enhancing employee intrinsic motivation and OC.
format	article
author	Kum-Sik Oh Juyeon Rachel Han So Ra Park
author_facet	Kum-Sik Oh Juyeon Rachel Han So Ra Park
author_sort	Kum-Sik Oh
title	The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level
title_short	The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level
title_full	The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level
title_fullStr	The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level
title_full_unstemmed	The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level
title_sort	influence of hotel employees’ perception of csr on organizational commitment: the moderating role of job level
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/b82b4c98cf86437094df05954ed1fc96
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The Influence of Hotel Employees’ Perception of CSR on Organizational Commitment: The Moderating Role of Job Level

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