Enhancing patient experience by training local trainers in fundamental communication skills
Medical centers have a vested interest in improving patient experience through enhancing communication skills. The American Academy on Communication in Healthcare has helped institutions across the country establish internal expertise through delivering train-the-trainer programs. The phases of the...
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| Autores principales: | , , , |
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| Formato: | article |
| Lenguaje: | EN |
| Publicado: |
The Beryl Institute
2014
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/bdb461243c6e41c496565cfdcc72e59a |
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