Optimization of airport check-in service quality focused on operational costs and passengers' satisfaction.
Passengers' requirements in relation to the Airport Service Quality is rapidly increasing and forcing companies and airport management to improve the services performances. It is clear that this enhancement can not overlook the implication of competitive issues and economic concerns. In this pa...
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Autores principales: | , |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
Public Library of Science (PLoS)
2021
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Acceso en línea: | https://doaj.org/article/c7166d23eaf249878c19061e759499f7 |
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