ANÁLISE DOS RECURSOS PÚBLICOS APLICADOS NO RESTAURANTE UNIVERSITÁRIO DE UMA INSTITUIÇÃO FEDERAL DE ENSINO SUPERIOR
The purpose of this study is the analysis of public resources applied to the University Restaurant for a Federal College Institution and the users' opinions of the food service. It is a case study, which involved documentary research reports of the institution's information systems and inf...
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| Autores principales: | , |
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| Formato: | article |
| Lenguaje: | ES PT |
| Publicado: |
Universidade Federal de Santa Catarina
2011
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/c8be530590a24a89905a56d9ff05989d |
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| Sumario: | The purpose of this study is the analysis of public resources applied to the University Restaurant for a Federal College Institution and the users' opinions of the food service. It is a case study, which involved documentary research reports of the institution's information systems and information system of the Financial Administration of the Federal Government. It was found and analyzed the financial results, the unit cost of the meal, the operational evolution of the restaurant and verification of user satisfaction. The results show a deficient activity which shows financial dependence on federal public resources, in addition to internally generated by the institution. Over this period, R$ 42.1 million have been applied in the restaurant, and the revenue generated by the restaurant was R$ 6.4 million. The feedback from users, verified by a questionnaire, shows the most satisfaction in relation to "quality food" and "price of the meal." The statistical test results of the chi-square χ2, considering that the respondents are granted with meal allowance, denotes the association significant (Р = 0.001) between the "quality food" and "variety of the menu." |
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