Impact of hospital characteristics on patients’ experience of hospital care: Evidence from 14 states, 2009-2011

This paper uses patient responses to the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey for three years (2009-2011) from 1,333 acute-care hospitals in fourteen states to analyze patterns in 10 hospital-reported patient experience-of-care scores by 29 characteristics...

Full description

Saved in:
Bibliographic Details
Main Authors: Emily Johnston, Kenton Johnston, Jaeyong Bae, Jason Hockenberry, Ariel Avgar, Arnold Milstein, Sandra Liu, Ira Wilson, Edmund Becker
Format: article
Language:EN
Published: The Beryl Institute 2015
Subjects:
Online Access:https://doaj.org/article/ce3cfe1e8c534e1d9ce7b82880831f5c
Tags: Add Tag
No Tags, Be the first to tag this record!