Product involvement, WOM and eWOM in the fast food industry: A young adult perspective in an emerging African economy

This study investigates the relationship between product involvement, WOM, and eWOM in the fast food industry between two sub-groups of young adult consumers in South Africa. A quantitative design was followed, with primary data (n = 201) gathered from respondents using a self-administered questionn...

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Bibliographic Details
Main Authors: Aobakwe Ledikwe, Beate Stiehler-Mulder, Mornay Roberts-Lombard
Format: article
Language:EN
Published: Taylor & Francis Group 2020
Subjects:
wom
Online Access:https://doaj.org/article/d0b47b4b29644307a87cd53c4831e766
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