ISO 9001 certification benefits: Aprincipal component analysis

This research addresses the benefits of ISO 9001 to understand the reasons behind its worldwide adoption. By applying principal component analysis to the results of a survey encompassing 526 valid responses (24.4% response rate), a more business-oriented scale than the traditional internal/external...

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Auteurs principaux: Fonseca Luis, Cardoso Maria Cristiana, Pereira Maria Teresa, Ávila Paulo
Format: article
Langue:EN
Publié: University of Belgrade - Faculty of Mechanical Engineering, Belgrade 2021
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Accès en ligne:https://doaj.org/article/d2348380c5f7433cb0d7a9fefcf72153
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