Using PLS-SEM to Analyze the Effect of CSR on Corporate Performance: The Mediating Role of Human Resources Management and Customer Satisfaction. An Empirical Study in the Spanish Food and Beverage Manufacturing Sector

Although in recent decades corporate social responsibility (CSR) has been subjected to numerous studies in management and marketing literature about its impact on business results, the mechanism by which it affects performance has not been established. There is a lack of consensus when it comes to e...

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Auteurs principaux: Fernando Gimeno-Arias, José Manuel Santos-Jaén, Mercedes Palacios-Manzano, Héctor Horacio Garza-Sánchez
Format: article
Langue:EN
Publié: MDPI AG 2021
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Accès en ligne:https://doaj.org/article/d397ce3c638a41ad9fc1d1b9af104b9b
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