Emotive contents and heuristic cues regarding skeptical consumers
This study clarifies consumers’ defense mechanisms and message elaboration to highlight the connection between consumer engagement with messages and brand success. Two eye-tracking experiments tested whether skepticism toward companies’ cause-related marketing (CRM) initiatives would lead to wide va...
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| Format: | article |
| Language: | EN |
| Published: |
Taylor & Francis Group
2020
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| Subjects: | |
| Online Access: | https://doaj.org/article/dc060b1ded444c2ab1c9cb95bdad2212 |
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