Emotive contents and heuristic cues regarding skeptical consumers

This study clarifies consumers’ defense mechanisms and message elaboration to highlight the connection between consumer engagement with messages and brand success. Two eye-tracking experiments tested whether skepticism toward companies’ cause-related marketing (CRM) initiatives would lead to wide va...

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Autor principal: Mikyeung Bae
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/dc060b1ded444c2ab1c9cb95bdad2212
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