Ramsey, L., Sheard, L., Lawton, R., & O'Hara, J. (2019). How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion. The Beryl Institute.
Style de citation Chicago (17e éd.)Ramsey, Lauren, Laura Sheard, Rebecca Lawton, et Jane O'Hara. How Do Healthcare Staff Respond to Patient Experience Feedback Online? A Typology of Responses Published on Care Opinion. The Beryl Institute, 2019.
Style de citation MLA (8e éd.)Ramsey, Lauren, et al. How Do Healthcare Staff Respond to Patient Experience Feedback Online? A Typology of Responses Published on Care Opinion. The Beryl Institute, 2019.
Attention : ces citations peuvent ne pas être correctes à 100%.