APA (7th ed.) Citation

Ramsey, L., Sheard, L., Lawton, R., & O'Hara, J. (2019). How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion. The Beryl Institute.

Chicago Style (17th ed.) Citation

Ramsey, Lauren, Laura Sheard, Rebecca Lawton, and Jane O'Hara. How Do Healthcare Staff Respond to Patient Experience Feedback Online? A Typology of Responses Published on Care Opinion. The Beryl Institute, 2019.

MLA (8th ed.) Citation

Ramsey, Lauren, et al. How Do Healthcare Staff Respond to Patient Experience Feedback Online? A Typology of Responses Published on Care Opinion. The Beryl Institute, 2019.