Cita APA (7a ed.)

Ramsey, L., Sheard, L., Lawton, R., & O'Hara, J. (2019). How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion. The Beryl Institute.

Cita Chicago Style (17a ed.)

Ramsey, Lauren, Laura Sheard, Rebecca Lawton, y Jane O'Hara. How Do Healthcare Staff Respond to Patient Experience Feedback Online? A Typology of Responses Published on Care Opinion. The Beryl Institute, 2019.

Cita MLA (8a ed.)

Ramsey, Lauren, et al. How Do Healthcare Staff Respond to Patient Experience Feedback Online? A Typology of Responses Published on Care Opinion. The Beryl Institute, 2019.