Measurement model of passengers’ expectations of airport service quality
The Thai aviation industry is projected to maintain steady growth due to an increase in flights and passengers, which will be supported by expanded air transport infrastructure. Along with handling the logistical demands imposed by increased traffic, airports must improve their quality of services,...
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| Autores principales: | , , |
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| Formato: | article |
| Lenguaje: | EN |
| Publicado: |
Elsevier
2021
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/debb2aa048ba472189a34619147a6f9c |
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