Analisis Penanganan Keluhan Terhadap Loyalitas Nasabah Pada PT. BPRS Seprovinsi Lampung
The purpose of this research is to find and analyze the handling of complaints against customer loyalty at PT. BPRS in the Province of Lampung. This research is a quantitative study with a questionnaire data collection tool that is distributed to customers of PT. SRBs in the Province of Lampung. The...
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| Autores principales: | , , |
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| Formato: | article |
| Lenguaje: | AR EN ID |
| Publicado: |
Universitas Darussalam Gontor
2020
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| Materias: | |
| Acceso en línea: | http://dx.doi.org/10.21111/iej.v6i1.4303 https://doaj.org/article/df3309d88579463c9d2e67fbb8c59c0a |
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