AVALIAÇÃO DA QUALIDADE PERCEBIDA EM SERVIÇOS EDUCACIONAIS: PROPOSTA DE UMA ESCALA
The aim of this research is to develop and validate a scale in order to measure the quality perceived by undergraduate students in educational services. To carry out the work, was developed a bibliographic research about the concepts and features related to p...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | article |
| Language: | ES PT |
| Published: |
Universidade Federal de Santa Catarina
2015
|
| Subjects: | |
| Online Access: | https://doaj.org/article/df4d33e8cdce441da83a1bc3d13d9cd6 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!