The Effect of Reactance on Satisfaction: A Study in the Context of Supplementary Health Care Systems

In a scenario in which the State is unable to serve the entire population, private health organizations have emerged, offering health plans and private assistance, called supplementary health systems. Given this context, the theme of this work is the study of the effect of psychological reactance on...

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Autores principales: Diego Nogueira Rafael, Evandro Luiz Lopes
Formato: article
Lenguaje:EN
PT
Publicado: FUCAPE Business School 2019
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Acceso en línea:https://doaj.org/article/e6f216059f6f40c9b4cc601d5844dcda
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