SATISFAÇÃO, CONFIANÇA, COMPROMETIMENTO E SUAS RELAÇÕES COM A LEALDADE DO ESTUDANTE DO ENSINO SUPERIOR
This research checked the variables of the Relationship Quality-based Student Loyalty (RQSL) model are significantly related to the loyalty of the students in the context of provision of educational services in a particular Higher Education Institution. Approached about the satisfaction, quality, co...
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| Autores principales: | , , , |
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| Formato: | article |
| Lenguaje: | ES PT |
| Publicado: |
Universidade Federal de Santa Catarina
2019
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| Materias: | |
| Acceso en línea: | https://doi.org/10.5007/1983-4535.2019v12n3p216 https://doaj.org/article/ef27780d19154a8e89d9a81b1280f31a |
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