SATISFAÇÃO, CONFIANÇA, COMPROMETIMENTO E SUAS RELAÇÕES COM A LEALDADE DO ESTUDANTE DO ENSINO SUPERIOR
This research checked the variables of the Relationship Quality-based Student Loyalty (RQSL) model are significantly related to the loyalty of the students in the context of provision of educational services in a particular Higher Education Institution. Approached about the satisfaction, quality, co...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | article |
| Language: | ES PT |
| Published: |
Universidade Federal de Santa Catarina
2019
|
| Subjects: | |
| Online Access: | https://doi.org/10.5007/1983-4535.2019v12n3p216 https://doaj.org/article/ef27780d19154a8e89d9a81b1280f31a |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!