Weighting patient satisfaction factors to inform health care providers of the patient experience in the age of social media consumer sentiment

The researchers explored the possibility that patients would go beyond simple ranking and could give weight to previously validated and reliable patient satisfaction factors, while also describing their online habits related to the patient experience and health seeking information in order to inform...

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Autores principales: Blaine Parrish, Amita Vyas, Grace Douglass
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2015
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Acceso en línea:https://doaj.org/article/f0d767c739d7418e879dad5ab4414340
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