Leadership development practices and patient satisfaction: An exploratory study of select U.S. Academic medical centers

Interest has been growing among academic medical centers (AMCs) in organization-wide strategies that may improve patient satisfaction. Although leadership development programs have been cited as a potentially useful approach, thus far almost all evidence has come from single-organization case studie...

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Auteurs principaux: Chien-Ching Li, Peter Barth, Andrew Garman, Matthew Anderson, Peter Butler
Format: article
Langue:EN
Publié: The Beryl Institute 2017
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Accès en ligne:https://doaj.org/article/f82e611844054744819a5ec5bd910559
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