Improving service quality, accountability and transparency of local government: The intervening role of information technology governance

This study aims to examine the perception of government employees about the association of the culture of compliance in information technology (IT) on the service quality, accountability, and transparency through effective IT governance (ITG) as an intervening variable. This study was carried out in...

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Autores principales: Hafiez Sofyani, Hosam Alden Riyadh, Heru Fahlevi
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/f834666e9e5e4b6d950c26817d56e2df
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