An evaluation of the effectiveness of a unique patient experience response program that provided virtual, visual and emotional connectivity to patients and families during the COVID-19 crisis

In April 2020, the New York State Department of Health issued guidelines regarding suspension of hospital visitation due to coronavirus disease 2019 to protect staff and patients and prevent spread of the virus. Recognizing that patients would need extraordinary emotional support as they faced this...

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Bibliographic Details
Main Authors: Diane Burshtein, Donna Powers
Format: article
Language:EN
Published: The Beryl Institute 2021
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Online Access:https://doaj.org/article/f87c4ced93d74fea83c6baddeab3ea30
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