The Effect of COVID-19 on Airline Transportation Services: A Study on Service Robot Usage Intention

Robots have started to be used in the service sector as well as in the manufacturing industry. The use of service robots in airport services, tourism, and hospital services also brings many advantages. Because of the COVID-19 pandemic, reducing physical contact and providing hygiene are essential be...

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Autores principales: Ieva Meidute-Kavaliauskiene, Bülent Yıldız, Şemsettin Çiğdem, Renata Činčikaitė
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/fbe15e8e1fd54416b6b51587fb9e7531
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