Patients and families as partners in safety, quality, and experiences of care

This case examines the highlights of Vidant Health’s journey to a more intentional focus on patient experience. Organizational inconsistencies lead to a focused long term plan putting a culture of patient centeredness at the core of Vidant’s efforts. The results show a clear and measured improvement...

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Autores principales: Amy Jones, Kathy Dutton
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2014
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Acceso en línea:https://doaj.org/article/fc11137ec2c044c98a8bc5b7d336bbbe
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