Patients and families as partners in safety, quality, and experiences of care
This case examines the highlights of Vidant Health’s journey to a more intentional focus on patient experience. Organizational inconsistencies lead to a focused long term plan putting a culture of patient centeredness at the core of Vidant’s efforts. The results show a clear and measured improvement...
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Main Authors: | Amy Jones, Kathy Dutton |
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Format: | article |
Language: | EN |
Published: |
The Beryl Institute
2014
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Subjects: | |
Online Access: | https://doaj.org/article/fc11137ec2c044c98a8bc5b7d336bbbe |
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