Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms

The objective of our paper is to explore the impact of managers’ emotional intelligence (EQ) and cognitive ability (IQ) on firm performance. In this regard, an experimental survey on managers from 623 textile and garments firms in Vietnam was conducted. We applied the International Positive Affectiv...

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Autor principal:	Huong Trang Kim
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	emotional intelligence cognitive ability firm performance experimental survey managers Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/fc2811c14cb14eadbcaf7f7c0a8e1409
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id	oai:doaj.org-article:fc2811c14cb14eadbcaf7f7c0a8e1409
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spelling	oai:doaj.org-article:fc2811c14cb14eadbcaf7f7c0a8e14092021-12-02T14:41:55ZLinking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms2331-197510.1080/23311975.2020.1829272https://doaj.org/article/fc2811c14cb14eadbcaf7f7c0a8e14092020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1829272https://doaj.org/toc/2331-1975The objective of our paper is to explore the impact of managers’ emotional intelligence (EQ) and cognitive ability (IQ) on firm performance. In this regard, an experimental survey on managers from 623 textile and garments firms in Vietnam was conducted. We applied the International Positive Affectivity-Negative Affectivity Schedule-short form (I-PANAS-SF) to measure EQ, and Cognitive Reflection test (CRT) to measure IQ. We find that both emotional intelligence and cognitive ability matter with firm performance. One unit increase in a manager’s EQ leads to a 18.3 percentage point increase in firm performance. Likewise, a firm whose manager has higher IQ performs better. IQ also enhances the effect of a manager’s education on firm performance. An interesting finding of this study is that the effect of EQ on firm performance is more significant among male than female managers. From a managerial standpoint, the findings of our study suggest that to improve firm performance, it may be beneficial for organizations to recruit, facilitate and promote emotionally intelligent managers who have good cognitive ability and managerial skills.Huong Trang KimTaylor & Francis Grouparticleemotional intelligencecognitive abilityfirm performanceexperimental surveymanagersBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	emotional intelligence cognitive ability firm performance experimental survey managers Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	emotional intelligence cognitive ability firm performance experimental survey managers Business HF5001-6182 Management. Industrial management HD28-70 Huong Trang Kim Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms
description	The objective of our paper is to explore the impact of managers’ emotional intelligence (EQ) and cognitive ability (IQ) on firm performance. In this regard, an experimental survey on managers from 623 textile and garments firms in Vietnam was conducted. We applied the International Positive Affectivity-Negative Affectivity Schedule-short form (I-PANAS-SF) to measure EQ, and Cognitive Reflection test (CRT) to measure IQ. We find that both emotional intelligence and cognitive ability matter with firm performance. One unit increase in a manager’s EQ leads to a 18.3 percentage point increase in firm performance. Likewise, a firm whose manager has higher IQ performs better. IQ also enhances the effect of a manager’s education on firm performance. An interesting finding of this study is that the effect of EQ on firm performance is more significant among male than female managers. From a managerial standpoint, the findings of our study suggest that to improve firm performance, it may be beneficial for organizations to recruit, facilitate and promote emotionally intelligent managers who have good cognitive ability and managerial skills.
format	article
author	Huong Trang Kim
author_facet	Huong Trang Kim
author_sort	Huong Trang Kim
title	Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms
title_short	Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms
title_full	Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms
title_fullStr	Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms
title_full_unstemmed	Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms
title_sort	linking managers’ emotional intelligence, cognitive ability and firm performance: insights from vietnamese firms
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/fc2811c14cb14eadbcaf7f7c0a8e1409
work_keys_str_mv	AT huongtrangkim linkingmanagersemotionalintelligencecognitiveabilityandfirmperformanceinsightsfromvietnamesefirms
_version_	1718389848456298496

Linking managers’ emotional intelligence, cognitive ability and firm performance: Insights from Vietnamese firms

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