An Architecture to Facilitate Security Assurance and Legal Compliance for Call Auditing in the Wholesale Electricity Market
The auditability of telephone call records plays an essential governance role in the electricity industry in Australia as non-compliance with the Australian National Electricity Rules can lead to financial charges and result in developing a poor reputation. The existing telephone call recording proc...
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Main Authors: | Aklilu Daniel Tesfamicael, Vicky Liu, Matthew Mckague, William Caelli |
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Format: | article |
Language: | EN |
Published: |
IEEE
2021
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Subjects: | |
Online Access: | https://doaj.org/article/fd216fd69aad472f89f33d6d74ce759a |
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