Channel management in virtual care

Many virtual care initiatives focus heavily on video visits, essentially mimicking face-to-face visits. Meanwhile, clinicians in established settings continue to use the oldest modality, phone calls, and some use the most ubiquitous, asynchronous messaging. The latter, along with live chat and chatb...

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Autores principales: Matt Desruisseaux, Vess Stamenova, R. Sacha Bhatia, Onil Bhattacharyya
Formato: article
Lenguaje:EN
Publicado: Nature Portfolio 2020
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Acceso en línea:https://doaj.org/article/fdf527e599584ed9913da78da27c0ab9
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