Bjornen, K., & Ippoliti, C. (2021). Using Customer Journey Mapping and Design Thinking to Understand the Library’s Role in Supporting the Research Data Lifecycle. University of Massachusetts Medical School, Lamar Soutter Library.
Chicago Style (17th ed.) CitationBjornen, Kay, and Cinthya Ippoliti. Using Customer Journey Mapping and Design Thinking to Understand the Library’s Role in Supporting the Research Data Lifecycle. University of Massachusetts Medical School, Lamar Soutter Library, 2021.
MLA (8th ed.) CitationBjornen, Kay, and Cinthya Ippoliti. Using Customer Journey Mapping and Design Thinking to Understand the Library’s Role in Supporting the Research Data Lifecycle. University of Massachusetts Medical School, Lamar Soutter Library, 2021.
Warning: These citations may not always be 100% accurate.