Using a process improvement tool to improve staff skills & enhance the urgent needs patient experience in a women’s health center

NYC Health + Hospitals / Gouverneur serves more patients than any other diagnostic and treatment center in New York State. As part of the NYC Health + Hospitals public health care system, which serves 1.4 million patients and is the largest municipal health care delivery system in the United States,...

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Bibliographic Details
Main Authors: Kenneth Feldman, Molly Lopez, Morris Gagliardi
Format: article
Language:EN
Published: The Beryl Institute 2015
Subjects:
Online Access:https://doaj.org/article/fe6cb346467a494dafc5ae14bcb86e99
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