Loyalty and Word of Mouth of Muslim Women who Use Mobile Commerce in Indonesia
The Covid-19 pandemic, which causes social distancing, has an impact on a surge of buying and selling through mobile commerce. On the other hand, customers are at the risk of online service failure in m-commerce. This research tested the quality model of m-commerce service that integrates the justic...
Saved in:
Main Authors: | Anwar Saiful, Mochlasin Mochlasin, Puspita Rosana Eri, Annisa Arna Asna, Rofiuddin Mohammad, Nabila Rifda |
---|---|
Format: | article |
Language: | EN FR |
Published: |
EDP Sciences
2021
|
Subjects: | |
Online Access: | https://doaj.org/article/ff31820cdca64d448021a3a32f599631 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Online Shopping Behavior among Food Consumers during Pandemic: a Cross Generation Study
by: Puspita Rosana Eri, et al.
Published: (2021) -
The Effect of Macroeconomic Variables on Environment Quality during COVID-19 Pandemic
by: Nabila Rifda, et al.
Published: (2021) -
Word of mouth communication: A mediator of relationship marketing and customer loyalty
by: Muhammed Ngoma, et al.
Published: (2019) -
The impacts of consumer value and brand identification on brand loyalty and electronic word-of-mouth the case of smart phone market in Ho Chi Minh City
by: Tran The Nam, et al.
Published: (2020) -
Shopping and Word-of-Mouth Intentions on Social Media
by: Mikalef,Patrick, et al.
Published: (2013)