Loyalty and Word of Mouth of Muslim Women who Use Mobile Commerce in Indonesia
The Covid-19 pandemic, which causes social distancing, has an impact on a surge of buying and selling through mobile commerce. On the other hand, customers are at the risk of online service failure in m-commerce. This research tested the quality model of m-commerce service that integrates the justic...
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Auteurs principaux: | Anwar Saiful, Mochlasin Mochlasin, Puspita Rosana Eri, Annisa Arna Asna, Rofiuddin Mohammad, Nabila Rifda |
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Format: | article |
Langue: | EN FR |
Publié: |
EDP Sciences
2021
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Sujets: | |
Accès en ligne: | https://doaj.org/article/ff31820cdca64d448021a3a32f599631 |
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