The Paradoxical Nature of Electronic Decision Aids on Comparison-Shopping: The Experiments and Analysis

Consumers who use electronic decision aids such as comparison-shopping agents may be overwhelmed by the amount of choice information available to them, leading to an inability to choose or dissatisfaction with the ultimate choice, a state of "choice overload." Two experiments were designed...

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Autores principales: Wan,Yun, Menon,Satya, Ramaprasad,Arkalgud
Lenguaje:English
Publicado: Universidad de Talca 2009
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000300008
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