What factors influence online brand trust: evidence from online tickets buyers in Malaysia

This study examines online brand trust and its influencing factors in the specific context of online air ticket buyers in Malaysia. Summarizing academic literature on online brand trust drivers, it was found that there is a need to conduct research on online brand trust. Accordingly our hypotheses i...

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Bibliographic Details
Main Authors: Shah Alam,Syed, Mohd Yasin,Norjaya
Language:English
Published: Universidad de Talca 2010
Subjects:
Online Access:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762010000300008
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