Shopping and Word-of-Mouth Intentions on Social Media

Social Media has been gaining popularity worldwide over the last years at an increasingly growing rate. Motivated by this fact, firms are piloting different approaches of promoting their products and services to consumers in order to capitalize on the prominence of such websites. However, there is m...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Mikalef,Patrick, Giannakos,Michail, Pateli,Adamantia
Lenguaje:English
Publicado: Universidad de Talca 2013
Materias:
Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000100003
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:scielo:S0718-18762013000100003
record_format dspace
spelling oai:scielo:S0718-187620130001000032018-10-12Shopping and Word-of-Mouth Intentions on Social MediaMikalef,PatrickGiannakos,MichailPateli,Adamantia Social media Internet shopping Purchase motivation Utilitarian and hedonic motivation Theory of planned behavior Electronic word of mouth Social Media has been gaining popularity worldwide over the last years at an increasingly growing rate. Motivated by this fact, firms are piloting different approaches of promoting their products and services to consumers in order to capitalize on the prominence of such websites. However, there is much debate in the academic and business community about the potential of social media as a platform for marketing and commerce, and the viable strategies that could constitute them as a possible solution for future ventures. Research to date has been growing, with only a limited number of studies exploring the business potential of social media. The aim of this research is to elucidate how specific aspects of social media websites foster user intention to browse products, and the effect that this has in shaping purchasing and information sharing intentions. Utilitarian and Hedonic motivation theory provides the theoretical background on which we segregate the factors that contribute to product browsing on social media websites. Partial Least Squares (PLS) analysis is performed on data obtained from 165 social media users to test our research model. Outcomes indicate that specific aspects trigger Utilitarian (Convenience and Product Selection) and Hedonic (Idea and Adventure) motivations which in sequence impact user intention to browse products on such mediums. Finally, browsing intention is linked in a significantly positive manner with purchasing and word-of-mouth intention.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.8 n.1 20132013-04-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000100003en10.4067/S0718-18762013000100003
institution Scielo Chile
collection Scielo Chile
language English
topic Social media
Internet shopping
Purchase motivation
Utilitarian and hedonic motivation
Theory of planned behavior
Electronic word of mouth
spellingShingle Social media
Internet shopping
Purchase motivation
Utilitarian and hedonic motivation
Theory of planned behavior
Electronic word of mouth
Mikalef,Patrick
Giannakos,Michail
Pateli,Adamantia
Shopping and Word-of-Mouth Intentions on Social Media
description Social Media has been gaining popularity worldwide over the last years at an increasingly growing rate. Motivated by this fact, firms are piloting different approaches of promoting their products and services to consumers in order to capitalize on the prominence of such websites. However, there is much debate in the academic and business community about the potential of social media as a platform for marketing and commerce, and the viable strategies that could constitute them as a possible solution for future ventures. Research to date has been growing, with only a limited number of studies exploring the business potential of social media. The aim of this research is to elucidate how specific aspects of social media websites foster user intention to browse products, and the effect that this has in shaping purchasing and information sharing intentions. Utilitarian and Hedonic motivation theory provides the theoretical background on which we segregate the factors that contribute to product browsing on social media websites. Partial Least Squares (PLS) analysis is performed on data obtained from 165 social media users to test our research model. Outcomes indicate that specific aspects trigger Utilitarian (Convenience and Product Selection) and Hedonic (Idea and Adventure) motivations which in sequence impact user intention to browse products on such mediums. Finally, browsing intention is linked in a significantly positive manner with purchasing and word-of-mouth intention.
author Mikalef,Patrick
Giannakos,Michail
Pateli,Adamantia
author_facet Mikalef,Patrick
Giannakos,Michail
Pateli,Adamantia
author_sort Mikalef,Patrick
title Shopping and Word-of-Mouth Intentions on Social Media
title_short Shopping and Word-of-Mouth Intentions on Social Media
title_full Shopping and Word-of-Mouth Intentions on Social Media
title_fullStr Shopping and Word-of-Mouth Intentions on Social Media
title_full_unstemmed Shopping and Word-of-Mouth Intentions on Social Media
title_sort shopping and word-of-mouth intentions on social media
publisher Universidad de Talca
publishDate 2013
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000100003
work_keys_str_mv AT mikalefpatrick shoppingandwordofmouthintentionsonsocialmedia
AT giannakosmichail shoppingandwordofmouthintentionsonsocialmedia
AT pateliadamantia shoppingandwordofmouthintentionsonsocialmedia
_version_ 1714202211228057600