Advice Sharing Between Paired Users in Online Travel Planning

There have been few studies investigating the effects of collaboration on online shopping. In this paper, we consider an online shopping scenario where the user and a partner, who are not collocated, plan the travel collaboratively. We develop a research model based on Website Trust to explain the u...

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Autores principales: Kamis,Arnold, Frank,Jonathan
Lenguaje:English
Publicado: Universidad de Talca 2014
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100002
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spelling oai:scielo:S0718-187620140001000022018-10-12Advice Sharing Between Paired Users in Online Travel PlanningKamis,ArnoldFrank,Jonathan Travel planning Advice sharing Website trust Website enjoyment Perceived control Website intentions There have been few studies investigating the effects of collaboration on online shopping. In this paper, we consider an online shopping scenario where the user and a partner, who are not collocated, plan the travel collaboratively. We develop a research model based on Website Trust to explain the user’s Website Intentions. To test the model, we conducted a field experiment with 605 individuals and a partner using LiveLook, an online co-browsing platform. A PLS analysis of the influence of advice sharing showed the following variance explained: Website Trust 20.6 percent, Website Enjoyment 55.2 percent, Perceived Control 59.4 percent, and Website Intentions 55.3 percent. We also show separate models for two different user interfaces: one for packaged travel and one for customizable travel. The resulting models show the packaged travel interface to have greater website intentions while the customizable travel interface has greater variance explained. Overall, the results shed light on the network of influences that advice sharing has in online travel planning.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.9 n.1 20142014-01-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100002en10.4067/S0718-18762014000100002
institution Scielo Chile
collection Scielo Chile
language English
topic Travel planning
Advice sharing
Website trust
Website enjoyment
Perceived control
Website intentions
spellingShingle Travel planning
Advice sharing
Website trust
Website enjoyment
Perceived control
Website intentions
Kamis,Arnold
Frank,Jonathan
Advice Sharing Between Paired Users in Online Travel Planning
description There have been few studies investigating the effects of collaboration on online shopping. In this paper, we consider an online shopping scenario where the user and a partner, who are not collocated, plan the travel collaboratively. We develop a research model based on Website Trust to explain the user’s Website Intentions. To test the model, we conducted a field experiment with 605 individuals and a partner using LiveLook, an online co-browsing platform. A PLS analysis of the influence of advice sharing showed the following variance explained: Website Trust 20.6 percent, Website Enjoyment 55.2 percent, Perceived Control 59.4 percent, and Website Intentions 55.3 percent. We also show separate models for two different user interfaces: one for packaged travel and one for customizable travel. The resulting models show the packaged travel interface to have greater website intentions while the customizable travel interface has greater variance explained. Overall, the results shed light on the network of influences that advice sharing has in online travel planning.
author Kamis,Arnold
Frank,Jonathan
author_facet Kamis,Arnold
Frank,Jonathan
author_sort Kamis,Arnold
title Advice Sharing Between Paired Users in Online Travel Planning
title_short Advice Sharing Between Paired Users in Online Travel Planning
title_full Advice Sharing Between Paired Users in Online Travel Planning
title_fullStr Advice Sharing Between Paired Users in Online Travel Planning
title_full_unstemmed Advice Sharing Between Paired Users in Online Travel Planning
title_sort advice sharing between paired users in online travel planning
publisher Universidad de Talca
publishDate 2014
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100002
work_keys_str_mv AT kamisarnold advicesharingbetweenpairedusersinonlinetravelplanning
AT frankjonathan advicesharingbetweenpairedusersinonlinetravelplanning
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