Web 2.0, Social Networks and E-commerce as Marketing Tools

The spectacular development of the Web 2.0, particularly through online social networks, has awakened much interest in different areas. Marketing is one of them and businesses have decided to experiment with this new type of technology in support to their commercial activities. However, to take adva...

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Autores principales: Mata,Francisco J, Quesada,Ariella
Lenguaje:English
Publicado: Universidad de Talca 2014
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100006
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spelling oai:scielo:S0718-187620140001000062018-10-12Web 2.0, Social Networks and E-commerce as Marketing ToolsMata,Francisco JQuesada,Ariella Web 2.0 Online social networks E-commerce Social commerce E-marketing Web 2.0 Social Networks and E-commerce as Marketing Tools The spectacular development of the Web 2.0, particularly through online social networks, has awakened much interest in different areas. Marketing is one of them and businesses have decided to experiment with this new type of technology in support to their commercial activities. However, to take advantage of Web 2.0 tools and sites, it is necessary to distinguish their scope and possible applications from a business standpoint. This requires putting Web 2.0 in clear perspective with e-commerce, which is inherently linked to this purpose. In this article, we clarify Web 2.0 and present how it can be used for marketing. In particular, we discuss the role that online social networks may have in e-marketing, and in doing so how such networks might relate to e-commerce. In addition, recommendations for e-commerce researchers are presented based on the evidence obtained.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.9 n.1 20142014-01-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100006en10.4067/S0718-18762014000100006
institution Scielo Chile
collection Scielo Chile
language English
topic Web 2.0
Online social networks
E-commerce
Social commerce
E-marketing Web 2.0
Social Networks and E-commerce as Marketing Tools
spellingShingle Web 2.0
Online social networks
E-commerce
Social commerce
E-marketing Web 2.0
Social Networks and E-commerce as Marketing Tools
Mata,Francisco J
Quesada,Ariella
Web 2.0, Social Networks and E-commerce as Marketing Tools
description The spectacular development of the Web 2.0, particularly through online social networks, has awakened much interest in different areas. Marketing is one of them and businesses have decided to experiment with this new type of technology in support to their commercial activities. However, to take advantage of Web 2.0 tools and sites, it is necessary to distinguish their scope and possible applications from a business standpoint. This requires putting Web 2.0 in clear perspective with e-commerce, which is inherently linked to this purpose. In this article, we clarify Web 2.0 and present how it can be used for marketing. In particular, we discuss the role that online social networks may have in e-marketing, and in doing so how such networks might relate to e-commerce. In addition, recommendations for e-commerce researchers are presented based on the evidence obtained.
author Mata,Francisco J
Quesada,Ariella
author_facet Mata,Francisco J
Quesada,Ariella
author_sort Mata,Francisco J
title Web 2.0, Social Networks and E-commerce as Marketing Tools
title_short Web 2.0, Social Networks and E-commerce as Marketing Tools
title_full Web 2.0, Social Networks and E-commerce as Marketing Tools
title_fullStr Web 2.0, Social Networks and E-commerce as Marketing Tools
title_full_unstemmed Web 2.0, Social Networks and E-commerce as Marketing Tools
title_sort web 2.0, social networks and e-commerce as marketing tools
publisher Universidad de Talca
publishDate 2014
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762014000100006
work_keys_str_mv AT matafranciscoj web20socialnetworksandecommerceasmarketingtools
AT quesadaariella web20socialnetworksandecommerceasmarketingtools
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