The Influence of Online Shopping Determinants on Customer Satisfaction in the Serbian Market

Abstract: Consumer satisfaction with online shopping is directly dependent on a number of factors. There is a constant dilemma in the market related to the question which online shopping determinants affect the customer satisfaction. This issue is particularly important for underdeveloped markets, w...

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Autores principales: Vasić,Nebojša, Kilibarda,Milorad, Kaurin,Tanja
Lenguaje:English
Publicado: Universidad de Talca 2019
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762019000200107
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