Grey Relational Classification of Consumers' Textual Evaluations in E-Commerce

Abstract: Companies have gained important advantages by the development of electronic commerce. Consumer evaluations in electronic environment offer great possibilities for analysis. The fact that the consumer opinions are comprised of textual data, analyzes have complicated and challenging process....

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Autor principal: Fidan,Hüseyin
Lenguaje:English
Publicado: Universidad de Talca 2020
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762020000100105
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