Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category

The Malcolm Baldrige National Quality Award is the nation's highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award&#...

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Autores principales: Cazzell,Brian, Ulmer,Jeffrey M
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2009
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242009000100012
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