Multidimensional Balanced Efficiency Decision Model
In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is...
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Autores principales: | , |
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Lenguaje: | English |
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Universidad Alberto Hurtado. Facultad de Economía y Negocios
2015
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Acceso en línea: | http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242015000300011 |
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