Multidimensional Balanced Efficiency Decision Model
In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is...
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Universidad Alberto Hurtado. Facultad de Economía y Negocios
2015
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oai:scielo:S0718-272420150003000112015-11-20Multidimensional Balanced Efficiency Decision ModelDe Felice,FabioPetrillo,Antonella value chain innovation luxury KPIs BSC ANP In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC - a multiple perspective framework for performance assessment - and ANP - a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.10 n.3 20152015-10-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242015000300011en10.4067/S0718-27242015000300011 |
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Scielo Chile |
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Scielo Chile |
language |
English |
topic |
value chain innovation luxury KPIs BSC ANP |
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value chain innovation luxury KPIs BSC ANP De Felice,Fabio Petrillo,Antonella Multidimensional Balanced Efficiency Decision Model |
description |
In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC - a multiple perspective framework for performance assessment - and ANP - a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented. |
author |
De Felice,Fabio Petrillo,Antonella |
author_facet |
De Felice,Fabio Petrillo,Antonella |
author_sort |
De Felice,Fabio |
title |
Multidimensional Balanced Efficiency Decision Model |
title_short |
Multidimensional Balanced Efficiency Decision Model |
title_full |
Multidimensional Balanced Efficiency Decision Model |
title_fullStr |
Multidimensional Balanced Efficiency Decision Model |
title_full_unstemmed |
Multidimensional Balanced Efficiency Decision Model |
title_sort |
multidimensional balanced efficiency decision model |
publisher |
Universidad Alberto Hurtado. Facultad de Economía y Negocios |
publishDate |
2015 |
url |
http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242015000300011 |
work_keys_str_mv |
AT defelicefabio multidimensionalbalancedefficiencydecisionmodel AT petrilloantonella multidimensionalbalancedefficiencydecisionmodel |
_version_ |
1714203264951517184 |