Multidimensional Balanced Efficiency Decision Model

In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is...

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Autores principales: De Felice,Fabio, Petrillo,Antonella
Lenguaje:English
Publicado: Universidad Alberto Hurtado. Facultad de Economía y Negocios 2015
Materias:
BSC
ANP
Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242015000300011
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spelling oai:scielo:S0718-272420150003000112015-11-20Multidimensional Balanced Efficiency Decision ModelDe Felice,FabioPetrillo,Antonella value chain innovation luxury KPIs BSC ANP In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC - a multiple perspective framework for performance assessment - and ANP - a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented.info:eu-repo/semantics/openAccessUniversidad Alberto Hurtado. Facultad de Economía y NegociosJournal of technology management & innovation v.10 n.3 20152015-10-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242015000300011en10.4067/S0718-27242015000300011
institution Scielo Chile
collection Scielo Chile
language English
topic value chain
innovation
luxury
KPIs
BSC
ANP
spellingShingle value chain
innovation
luxury
KPIs
BSC
ANP
De Felice,Fabio
Petrillo,Antonella
Multidimensional Balanced Efficiency Decision Model
description In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC - a multiple perspective framework for performance assessment - and ANP - a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented.
author De Felice,Fabio
Petrillo,Antonella
author_facet De Felice,Fabio
Petrillo,Antonella
author_sort De Felice,Fabio
title Multidimensional Balanced Efficiency Decision Model
title_short Multidimensional Balanced Efficiency Decision Model
title_full Multidimensional Balanced Efficiency Decision Model
title_fullStr Multidimensional Balanced Efficiency Decision Model
title_full_unstemmed Multidimensional Balanced Efficiency Decision Model
title_sort multidimensional balanced efficiency decision model
publisher Universidad Alberto Hurtado. Facultad de Economía y Negocios
publishDate 2015
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-27242015000300011
work_keys_str_mv AT defelicefabio multidimensionalbalancedefficiencydecisionmodel
AT petrilloantonella multidimensionalbalancedefficiencydecisionmodel
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