Determinants in the adoption of total quality management (tqm) in the construction sector: a management perspective

Although the empirical evidence shows the existence of a positive relationship between the adoption of TQM and an improvement in corporate performance, its dissemination is heterogeneous among companies in the construction sector. The main objective of this paper focuses on identifying the relevant...

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Autores principales: García-Bernal,Javier, García-Casarejos,Nieves
Lenguaje:English
Publicado: Escuela de Construcción Civil, Pontificia Universidad Católica de Chile 2016
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-915X2016000200003
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