Cards from the community: Engagement of the local community to enhance patient and staff experience during the COVID-19 pandemic

by Brittany Branson
Published 2020

Maintaining a positive patient experience during COVID-19 in a rehabilitation and complex care setting

by Sarah Benn Orava, Kim Cook, Amanda Brown
Published 2020

A case study of the patient wait experience in an emergency department with therapy dogs

by Colleen Dell, James Stempien, Lindsey Broberg, Alicia Husband, Lacey Jurke, Betty Rohr, Jane Smith, Joseph Rubin, Susan Tupper, Donna Goodridge, Cathie Fornssler, Logan Fele-Slaferek
Published 2019

Comparing psychiatric care experiences shared online with validated questionnaires; do they include the same content?

by Rebecca Baines, John Donovan, Samantha Regan de Bere, Julian Archer, Ray Jones
Published 2019

How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion

by Lauren Ramsey, Laura Sheard, Rebecca Lawton, Jane O'Hara
Published 2019

Seven steps to successful change: How a large academic medical center prepared patients for organizational change

by Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg, Jason Morgan
Published 2019

Leadership matters: A conversation with Dr. James Hildreth

by Jason Wolf
Published 2020

Reframing the conversation on patient experience: Three considerations

by Jason Wolf
Published 2019

Patient participation strategies: The nursing bedside handover

by Irene DeCelie
Published 2020

Call for Submissions Special Issue - July 2020: Patient & Family Experience in Behavioral Health

by Patient Experience Journal
Published 2019

Consumer representative experiences of partnership with health workers in Australia

by Coralie Wales, Judith Lababedi, Alison Coles, Philip Lee, Emma Clarke
Published 2021

A next-day, brief e-survey overcomes the excessive variability seen in CAHPS-style emergency department surveys so that individual physician performance can be assessed on a regula...

by Tom Scaletta, Eva Hare, Christopher Lee
Published 2019

Motivations, experiences, and aspirations in patient engagement of people living with metastatic cancer

by Patricia Stoop, Leslie Duran
Published 2021

Getting comfortable with being uncomfortable: A conversation with Marsha Sinanan-Vasishta

by Jason Wolf
Published 2020

Family Connect: Keeping families informed during the COVID-19 pandemic

by Brittany Branson, Anne Wilkinson, Jaya Sondhi, Irma Dadic, Devin Giguere, Rachel Ramsey, Regina Grinblat, Katherine Hochman
Published 2020

The “wreckage” left by the COVID-19 passage: Thoughts of a palliative care nurse

by Angela Simões
Published 2021

Beneath the surface of talking about physicians: A statistical model of language for patient experience comments

by Taylor Turpen, Lea Matthews, Senem Guney
Published 2019

The paradoxical injunctions of partnership in care: Patient engagement and partnership between issues and challenges

by Khayreddine Bouabida, Marie-Pascale Pomey, genevieve Cyr, Ursulla Aho-Glele, Breitner Gomes Chaves
Published 2021

Are you my doctor? Utilizing personalized provider cards to improve patient/doctor connections

by Jessica Colyer, Tina Halley, Melissa Winter, Jennifer Coldren, Martha Parra
Published 2019

Flattening the curve of distress: A public-facing webinar for psychoeducation during COVID-19

by Grant Smith, Stephanie Harman, Keri Brenner
Published 2020