Patient feedback: Listening and responding to patient voices

par Simon Radmore, Kathy Eljiz, David Greenfield
Publié 2020

Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation

par Harris Baden, Jennifer Scott
Publié 2014

Parents’ experiences of neonatal care in England

par Sarah-Ann Burger, Jenny King, Amy Tallett
Publié 2015

Patient care experiences and perceptions of the patient-provider relationship: A mixed method study

par Jennifer Tabler, Debra Scammon, Jaewhan Kim, Timothy Farrell, Andrada Tomoaia-Cotisel, Michael Magill
Publié 2014

Impact of logo wear on provider perception of patient

par Bill Gombeski
Publié 2016

Envisioning mechanisms for success: Evaluation of EBCD at CHEO

par Kristina Rohde, Mireille Brosseau, Diane Gagnon, Jennifer Schellinck, Christine Kouri
Publié 2016

Refugees' perceptions of primary care: What makes a good doctor's visit?

par Anne Mutitu, Bev Zabler, Jeana Holt
Publié 2019

Management of frequent ED users by community paramedics improves patient experiences and reduces EMS utilization

par Oluwakemi Adio, Laura Ikuma, Sonja Wiley
Publié 2020

Family Connect: Keeping families informed during the COVID-19 pandemic

par Brittany Branson, Anne Wilkinson, Jaya Sondhi, Irma Dadic, Devin Giguere, Rachel Ramsey, Regina Grinblat, Katherine Hochman
Publié 2020

Patient and family partner involvement in staff interviews: Designing, implementing, and evaluating a new hiring process

par Sara-Grey Charlton, Shannon Parsons, Kimberly Strain, Agnes Black, Candy Garossino, Leanne Heppell
Publié 2015

Patient perceptions of an AIDET and hourly rounding program in a community hospital: Results of a qualitative study

par Tosha Allen, Tyne Rieck, Stacie Salsbury
Publié 2016

Can doctors improve the patient experience by rearranging the furniture and equipment in their office? A video recorded simulation

par Moyez Jiwa, Catherine Krejany, Lee Gaedtke, Epi Kanjo, Ruthra Nagendran, Carolyn O'Shea, Iain Greenlees
Publié 2019

Family Experience Tracers: Patient Family Advisor led interviews generating detailed qualitative feedback to influence performance improvement

par Kathryn Taff, Sheryl Chadwick, DeeJo Miller
Publié 2018

Operationalizing person-centered care practices in long-term care: recommendations from a “Resident for a Day” experience

par Jennifer Johs-Artisensi
Publié 2017

How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion

par Lauren Ramsey, Laura Sheard, Rebecca Lawton, Jane O'Hara
Publié 2019

Rebuilding a foundation of trust: A call to action in creating a safe environment for everyone

par Cynda Rushton, Laura Wood, Karen Grimley, Jerry Mansfield, Barbara Jacobs, Jason Wolf
Publié 2021

A call to action for human experience

par Jason Wolf
Publié 2021

The impact of parental presence in the NICU on hospital alienation and other distress measures

par Katherine Taylor, Lindsey McLaughlin, Devon Kuehn, Justin Campbell, John Kohler, Jason Higginson
Publié 2020

Patient engagement in an academic community-based primary care practice’s management committee: A case study

par Emmanuelle Trépanier, Marie-Pascale Pomey, Paule Lebel
Publié 2021

Should I stay or should I go? Patient understandings of and responses to source-isolation practices

par Mary Wyer, Rick Iedema, Christine Jorm, Gary Armstrong, Su-Yin Hor, Claire Hooker, Debra Jackson, Clarissa Hughes, Matthew O'Sullivan, Gwendolyn Gilbert
Publié 2015